|
id
|
bigint(20) unsigned
|
|
|
|
|
reference_number
|
varchar(255)
|
|
|
|
|
name
|
varchar(255)
|
|
|
|
|
email
|
varchar(255)
|
|
|
|
|
phone
|
varchar(255)
|
|
|
|
|
type
|
enum
|
-- |
|
complaint
|
|
subject
|
varchar(255)
|
|
|
|
|
message
|
text
|
|
|
|
|
status
|
enum
|
-- |
|
new
|
|
admin_reply
|
text
|
|
|
|
|
replied_at
|
timestamp
|
|
|
|
|
created_at
|
timestamp
|
|
|
|
|
updated_at
|
timestamp
|
|
|
|
|
attachment
|
varchar(255)
|
|
|
|
|
location_lat
|
decimal(10,6)
|
|
|
|
|
location_lng
|
decimal(10,6)
|
|
|
|
|
assigned_to
|
bigint(20) unsigned
|
|
|
|